Privacy Policy

Last updated: September 11, 2025

This Privacy Policy describes how Pika Spark ("we", "us", or "our") collects, uses, and discloses information when you use our mobile games (the "Games") and any related services (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us when you interact with our Services, such as:

Your name and email address if you contact us for support
Feedback or other information you submit through in-game forms or surveys

1.2 Automatically Collected Information

When you play our Games, we may automatically collect certain information, including:

Device information (such as device model, operating system, unique device identifiers)
Gameplay data (such as progress, scores, achievements, and time spent playing)
Information about your use of the Games (such as features used and interactions)
IP address and approximate location derived from your IP address

1.3 Third-Party Services and SDKs

Our Games may use third-party software development kits ("SDKs") to provide certain features and services. These third parties may collect information about your use of our Services, and they have their own privacy policies governing their collection, use, and disclosure of your information. The third-party SDKs we currently use include:

Firebase SDK

Purpose: Analytics, crash reporting, and backend services

AdMob SDK

Purpose: Displaying advertisements

MAX SDK (AppLovin)

Purpose: Ad mediation and monetization

Bigo SDK

Purpose: Social features and content sharing

Kwai SDK

Purpose: Social integration and content sharing

Adjust SDK

Purpose: Mobile attribution and analytics

We may update the list of third-party SDKs used in our Games from time to time. We recommend that you review the privacy policies of these third parties to understand their data collection practices.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Games
To develop new features and services
To understand how users interact with our Games
To personalize your experience
To respond to your inquiries and provide support
To prevent fraud and ensure the security of our Services

3. Disclosure of Your Information

We may disclose your information in the following circumstances:

To our service providers who assist us in operating our Services
To third-party SDK providers as described in Section 1.3
To comply with applicable laws, regulations, or legal requests
To protect our rights, property, or safety, and that of our users
In connection with a merger, acquisition, or sale of assets

4. Children's Privacy

Our Games are intended for general audiences and do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

5. Data Retention

We will retain your information for as long as necessary to provide our Services and for legitimate business purposes, unless a longer retention period is required by law.

6. Your Choices

You may choose to stop providing us with certain information, but this may limit your ability to use certain features of our Games. You can also contact us to request access to, correction of, or deletion of your personal information.

7. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in our Games and updating the "last updated" date. We encourage you to review this Privacy policy periodically.

9. Risk Warning & Responsible Person's Statement

In-game currency is redeemable for cash per in-game rules. Redemption limits and arrival times may adjust due to activity cycles or third-party payment restrictions, subject to real-time in-game display; do not invest excessive time or funds. For redemption delays caused by force majeure (e.g., server failure, payment channel maintenance), no additional compensation is offered, and rule changes follow real-time in-game info.If you have any questions, please contact us.

10. About Us & Contact Us

Name of the Operating Entity:PIKASPARK NETWORK TECHNOLOGT LIMITED

Company Registered Address:Room 12, 20th Floor, No. 2-16, Fa Yuen Street, Mong Kok, HK

If you have any questions about this Privacy Policy, please contact us at:pikaspark@163.com